Find the gaps before they cost you a claim
Most hosts learn their documentation was weak only when a claim is denied. This tool tells you first. Score your workflow and see exactly where it would break.
What it does
Scores your documentation workflow 0 to 100
22 quick questions across four pillars: inspection timing, photo quality, evidence chain, and platform compliance.
What it solves
Pinpoints the gaps that get claims denied
It finds the exact weak spots in your process, before a guest, a missed deadline, or a lost photo turns them into a denied claim.
Why use it
A clear, prioritized plan to fix it
Free and instant. You get your biggest vulnerability, ranked recommendations, and an optional upgrade plan tailored to your platforms.
Tell us about your operation
This tailors your score and the advice to how you actually host. Nothing here is stored unless you ask for the email report.
Select all that apply. Each platform has its own damage-claim window and evidence rules.
Why documentation, not damage, decides claims
Platforms rarely deny claims because the damage was fake. They deny them because the documentation cannot prove who caused it, when, or that the host followed the process. The damage is real; the evidence does not hold up.
The single most common failure is a photo a reviewer cannot place in time. If there is no way to confirm the image was captured after your guest departed, it cannot be tied to their stay, and the claim collapses on that one point alone.
The next failures are structural: a cleaner who enters before the host has documented, so the timeline breaks; damage reported by text instead of inside the platform thread, so there is no record the platform can act on; and evidence scattered across a camera roll that no one can retrieve when a claim surfaces three weeks later.
Multi-platform hosts carry extra risk. Airbnb, Vrbo, and Booking.com each run their own filing window and evidence portal, and a process tuned for one quietly fails the others.
This tool scores your actual workflow across temporal integrity, coverage, evidence chain, and platform compliance, then shows you the one gap most likely to sink a claim and exactly how to close it.
Frequently asked questions
Help us to improve
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