When a guest says “it was already there,” Airbnb needs verified proof. Regular phone photos have no GPS, no locked timestamp, and that is the single reason most claims get denied.
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Why most claims get rejected
Airbnb does not reject claims because hosts are dishonest. They reject them because the evidence cannot answer one question: when did the damage happen?

Phone photo
No GPS. No locked timestamp. Claim denied.
Verified report
GPS locked. Timestamp sealed. Claim accepted.
Built specifically to meet AirCover evidence requirements
GPS-verified evidence
Location locked at capture
Tamper-evident timestamps
Server-stamped, never editable
Public verification link
Airbnb confirms independently
Every host knows this story
Guest denies the damage
They checked out fine, they say. You have no proof of when the damage happened.
Your photos are not enough
Regular photos have no timestamp, no GPS, no chain of custody. AirCover rejects them.
You pay out of pocket
Without verified evidence, the dispute closes in the guest's favor. Every time.
The real cost of one dispute
$180
Broken chair
$400
Damaged mattress
$900
Stained sofa
$2,000+
Full property damage
Without verified evidence, these claims get denied. And the money comes out of your pocket.
Check-in vs Check-out
One report shows the property before the guest. One report shows it after. The comparison is the evidence Airbnb cannot reject.

Real reports from a real property. No account needed to view.
How it works
Seal your evidence before checkout
Walk through the property and take photos. GPS coordinates and timestamps lock automatically at the moment of capture. No guest can dispute them later.
Create proof before the guest disputes you
One tap turns your photos into a tamper-evident report. The before-and-after is already sealed when the guest checks out, not scrambled together after damage appears.
Send evidence Airbnb cannot reject
Share the public verification link with AirCover, your guest, or your insurer. Anyone can confirm the report is authentic without taking your word for it.
The difference is clear
Without Checkout Shield
Guest checks out. You find damage.
You take photos on your phone.
You submit a claim to Airbnb.
Airbnb asks: when did this happen?
You have no verified proof.
Claim rejected. You pay.
You lose $400. Airbnb pays nothing.
With Checkout Shield
Guest checks out. You find damage.
You already have a verified checkout report.
GPS, timestamp, and photos are all sealed.
You submit the verified report link.
Airbnb sees undeniable proof.
Claim accepted. Airbnb pays.
Airbnb pays. You keep your money.
Features
GPS-verified photos
Every photo is tagged with exact GPS coordinates. Location cannot be faked or edited after the fact.
Tamper-evident timestamps
Reports are sealed at creation time. Any alteration attempt is detectable, giving you a court-admissible record.
Shareable verify link
Each report gets a unique public URL. Send it to AirCover or insurers and they verify without needing an account.
PDF certificate export
Download a branded PDF of any report, ready to attach to an AirCover claim or email to your insurer.
Team access
Invite cleaners, co-hosts, or property managers. Everyone works in the same account and reports always stay with the property.
Works on any device
No app to install. Open the link on your phone, tablet, or laptop. Checkout Shield runs entirely in the browser.
AirCover requires proof
AirCover claims are rejected every day because hosts cannot prove when damage occurred. Checkout Shield gives you verified, timestamped evidence that Airbnb actually accepts.
Quick answers
Do I need to install an app?
No. Checkout Shield runs entirely in your browser. Open the link on your phone, take photos, and your report is ready instantly. Nothing to download.
Can guests dispute the timestamp?
No. The GPS coordinates and timestamps are locked at the moment of capture and stored in our system. They cannot be edited by anyone after the fact.
Does Airbnb actually accept these reports?
Checkout Shield was built specifically to meet AirCover evidence requirements. Reports include GPS verification, tamper-evident timestamps, and a public link that Airbnb can verify independently.
“We used to argue every checkout about who left what damaged. Now I send the link and there is nothing to discuss.”
Anna K.
Airbnb Superhost · 8 properties
“My cleaners finish a property, I get a timestamped certificate in my inbox, and the next guest checks in without a single dispute.”
Marco D.
Short-term Rental Manager
“The GPS-verified photos saved us from a false damage claim on day one. The subscription paid for itself immediately.”
Sara L.
Property Owner · Vacation Rentals
Free guides
Free, in-depth guides written for Airbnb hosts. The same playbook we use to build Checkout Shield.
Claim guide
The complete Airbnb damage claim guide
How AirCover and the Resolution Center actually work. The 14-day rule trap, the five denial patterns, and the evidence standard that wins.
Read guide →Inspection guide
How to run a 10-minute Airbnb inspection
An inspection is not a checklist, it is a legal record. What an evidence-grade report contains and the five mistakes that lose claims.
Read guide →AirCover guide
AirCover for Hosts, explained without the marketing
What AirCover covers, what it does not, the exclusions every host learns the hard way, and how to prepare a claim Airbnb will not reject.
Read guide →Compare
AirCover vs host insurance: which one pays?
Side-by-side comparison of AirCover, Proper Insurance, and standard landlord policies. Where each one fails and what hosts actually need.
Read guide →For property managers
Running 5 to 50+ properties? Read this.
Team accountability, paired inspections, owner audit trails, and the workflow that scales without losing claims.
See the PM playbook →Free tool
Calculate your Airbnb claim risk in 60 seconds.
Answer 8 questions. Get a personalised risk score, dollar exposure estimate, and the exact gaps in your evidence chain.
Run the calculator →Pricing
Pro is $24.99 a month. A single denied claim runs $300 to $2,000. The math is not complicated.
14-day free trial on Pro and Business · No charge until day 15 · Cancel anytime