Guides

The Airbnb claim playbook
most hosts never find.

In-depth, evidence-backed guides for Airbnb hosts who want to win disputes, reduce losses, and run tighter operations.

31 guides

AirCover & Claims

Damage Claim Guide

The 14-day rule, denial patterns, and how to file a winning claim

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AirCover & Claims

Claim Strength Checker Guide

How the claim scoring works, and how to use it before you file

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AirCover & Claims

Guest Damage Cost Estimator Guide

The five layers of a damage cost, and how to read the AirCover gap

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AirCover & Claims

Evidence Guide

The standard that separates proof from a photo a reviewer discounts

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AirCover & Claims

Resolution Center Guide

How to file a charge that survives a guest dispute

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AirCover & Claims

Property Damage Guide

What AirCover pays per damage type, and how to document each

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Inspections & Protection

Property Inspection Guide

How to run a 10-minute inspection that wins disputes

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Inspections & Protection

Damage Documentation Score Guide

How the documentation audit scores your workflow, and how to use it

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Inspections & Protection

Evidence Checklist Generator Guide

How the checklist is tailored to your platform, role, and property

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Inspections & Protection

Checkout Inspection Guide

Capture abnormal condition before the cleaner removes it

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Inspections & Protection

Host Protection Guide

The three-layer system behind every paid claim

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Inspections & Protection

Risk Calculator Guide

How the exposure estimate works, and how to read your risk number

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Inspections & Protection

Guest Screening Guide

Filter risky bookings before parties and over-occupancy

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Inspections & Protection

Co-Host & VA Damage Guide

The turnover-to-claim workflow for co-hosts, VAs, and cleaners

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Policies & Fees

Security Camera Rules

The 2024 indoor ban, disclosure rules, and what to use instead

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Policies & Fees

Smoking Policy & Fees

How much to charge and how to make a smoking fee stick

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Policies & Fees

Pet Policy & Damage

The service animal rule, pet fees, and recovering pet damage

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Policies & Fees

Cleaning Fee Guide

What the fee covers, and where abnormal mess becomes recoverable

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Insurance & Liability

Homeowners Insurance & Airbnb

Why standard policies exclude hosting, and what fills the gap

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Insurance & Liability

STR Insurance Guide

How dedicated short-term rental policies work

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Insurance & Liability

Guest Injury & Liability

When you are liable, and how documentation defends you

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Disputes & Situations

Guest Will Not Leave

Overstays, squatter risk, and the tenancy line to avoid

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Disputes & Situations

Vrbo Damage Claims

Deposits, claims, and deadlines on Vrbo

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For Your Operation

For Property Managers

Team accountability and the PM workflow that scales

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For Your Operation

For Hobby Hosts

Lightweight protection for one or two listings

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For Your Operation

VA Incident Report Guide

How a co-host turns checkout damage into a report the owner can file

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Checkout Shield vs

Proper Insurance

Evidence layer meets commercial coverage

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Checkout Shield vs

Breezeway

Operations platform vs evidence system

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Checkout Shield vs

SuperHog

Pre-stay screening vs at-stay proof

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Reference

Claim Statistics 2026

Citable AirCover figures, denial patterns, and host data

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Reference

Airbnb Terms

Plain-English definitions for AirCover, deposits, and chain of custody

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