Turn damage you found into a report the owner can act on
Four steps on your phone. The owner gets a clear incident brief with a sourced cost range, what evidence is still missing, and how long the AirCover window stays open.
What it does
Logs the damage in 4 quick steps
Property and booking, the damaged items, the evidence you captured, and your notes for the owner.
What it builds
A professional incident brief
A sourced cost range for the country, an evidence-readiness checklist, and the filing-window countdown.
Why use it
The owner can decide fast
Send the report so the owner sees the exposure and what is missing before they file the AirCover claim.
Step 1 of 4 · Context
Starts the 14-day AirCover window.
The owner needs it to file.
Why the handoff, not the damage, decides recovery
The person who finds the damage is rarely the one who can claim it. A cleaner or co-host spots it at turnover. The owner holds the AirCover account and files the claim. What travels between them decides whether the cost is recovered or quietly absorbed.
The most common failure is a vague message. A photo and the words there is a stain on the sofa start a slow back and forth: the owner asks what it will cost, whether it is worth filing, and how long they have. By the time the answers come back, days of the 14-day window are gone.
The next failures are structural: damage found after the next guest has checked in, so the window has already closed; a photo with no clear date, so it cannot be tied to the stay; and evidence scattered across a phone that no one can retrieve when the owner finally files.
This tool removes the gap. It turns what you found into one report with a sourced cost range, an evidence-readiness checklist, and the filing-window countdown, so the owner can act the same day instead of interviewing you.
Frequently asked questions
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How this tool works
How the Incident Report Builder works, and how to use it
The full guide: how the four steps work, where the cost figures come from, how it reads the AirCover filing window, and the steps to take before and after you build the report.