AirCover is not insurance.
Here is what actually is.
Standard home policies exclude hosting, and AirCover pays depreciated value only on Airbnb stays. This guide compares four short-term rental protection providers, Proper, Steadily, Safely, and Waivo, and explains what each is really for.
What you need to know in 60 seconds
Proper and Steadily are property insurance policies that cover the building, contents, and liability, including the business use a home policy excludes.
Safely and Waivo are per-stay protection: Safely pairs screening with damage and liability cover, and Waivo is a damage, deposit-alternative layer on each booking.
Policies protect the asset; per-stay products protect the booking, and all of them still pay on documented evidence. The right choice depends on whether you are protecting a property over a year or a reservation as it happens, and plenty of hosts use both.
Real policies can pay replacement cost, not just ACV
Higher, broader liability limits than AirCover
Underwrites the hosting a home policy excludes
Some are per-stay protection, not annual policies
Coverage, limits, and availability vary by property, region, and provider. This is general information, not insurance advice; get a current quote and read each policy before you rely on it.
Where AirCover leaves a gap
AirCover is a platform program, not a policy, and three limits push hosts to add real insurance. It pays depreciated value rather than replacement cost, its liability protection is thinner than a dedicated policy, and it only applies to Airbnb-booked stays.
Meanwhile, a standard homeowners policy usually excludes the business use of hosting, as the homeowners insurance guide explains. That leaves a host in a squeeze: the home policy will not respond to a hosting claim, and the platform program only partly fills the gap. Between an excluding home policy and a limited platform program sits the dedicated short-term rental market, which these four providers represent. The point of comparing them is not to crown a winner, but to match the shape of the cover to the shape of your exposure.
The four providers, compared
Start with the one-line version. The most important split is not price but kind: two of these are annual property policies, and two are per-stay protection products.
| Provider | What it is | Best for |
|---|---|---|
| Proper Insurance | Dedicated commercial short-term rental policy | Full-time hosts wanting comprehensive property and liability cover |
| Steadily | Landlord and short-term rental property insurance | Owners wanting a standalone annual policy, often fast to quote |
| Safely | Per-stay guest screening plus damage and liability protection | Hosts wanting protection attached to each booking |
| Waivo | Damage protection and a deposit alternative for stays | Managers wanting a deposit-style damage layer per stay |
Coverage, limits, and availability vary by property and region, so get a current quote and read the policy. For the fundamentals of how these policies are structured, see the STR insurance guide, and for one next to Checkout Shield, Checkout Shield vs Proper Insurance.
What each one is really for
The table sorts them; this is what sits behind each name. Read these as starting points for your own quote, not as a ranking:
The pattern is that Proper and Steadily answer "is my property and business protected over the year?" while Safely and Waivo answer "is this booking protected as it happens?" Neither answer is complete on its own, which is why the honest recommendation is usually a combination rather than a single pick.
Policy vs per-stay protection
The most useful way to sort these providers is not by brand but by shape. A policy covers your asset over a year. A per-stay product covers each booking as it happens. They solve different problems, and plenty of hosts use both.
A policy is the safety net under your whole operation. A per-stay product is the deposit-style layer on a single booking. AirCover sits closer to the per-stay side, which is why an annual policy so often complements it rather than competing with it.
The broader trade-off between the platform program and a real policy is the whole subject of AirCover vs host insurance, and the extra top layer is covered in umbrella insurance for hosts.
How to choose, by host profile
The right stack depends less on which brand is "best" and more on what kind of host you are. A few common profiles:
- Occasional host, one spare room or unit. AirCover plus a home policy endorsement for short-term rental use may be enough. Confirm the endorsement exists; the default exclusion is the trap.
- Full-time host or dedicated STR property. A dedicated annual policy (Proper, Steadily) becomes the base layer, with AirCover as a secondary program on Airbnb stays.
- Host with high-risk amenities. A pool, hot tub, or similar pushes you toward higher liability limits and often an umbrella on top.
- Manager across many listings, or heavy direct bookings. Per-stay products (Safely, Waivo) add booking-level damage and screening that scales with occupancy and covers off-platform stays.
Whatever the profile, size the exposure before you shop. The Risk Calculator puts a number on your annual risk so you can match coverage to it instead of buying on instinct.
The fine print that decides a claim
Two policies with the same headline limit can behave very differently when you file. Before you commit, read for the details that quietly decide payouts:
- Replacement cost vs actual cash value. This single line is the main money difference between a real policy and AirCover. Confirm which basis applies to contents.
- Occupancy and business-use terms. A policy written for the wrong use can deny a claim. Make sure short-term rental is explicitly covered, not merely not-excluded.
- Liability limits and defense costs. Whether legal defense sits inside or outside the limit changes how far the number really goes.
- Deductibles and per-claim caps. A low premium can hide a high deductible that makes small claims not worth filing.
None of these show up in a headline; all of them show up at claim time. Reading for them is the difference between coverage you assume and coverage you have.
Every provider pays on evidence
Whichever route you choose, one thing does not change: a claim is only as good as its documentation. Insurers and per-stay products alike settle on the strength of the proof you provide. The condition record is the layer underneath all of them, and it is the one part you fully control.
Insurance pays on proof. Checkout Shield is the proof.
Whether you claim with AirCover, Proper, Safely, or anyone else, the payout follows the evidence. Checkout Shield builds it: dated, GPS-verified, tamper-evident condition records before and after every stay.
- Paired check-in and checkout inspections per booking
- Server-verified GPS and timestamps at capture
- Tamper-evident hash on every original photo
- Strengthens any claim, with any provider
- Public verification link, no login required
- Free plan for one property
The mistakes that leave hosts exposed
Most coverage gaps are not bad luck; they are predictable buying mistakes. If you avoid these five, you avoid the situations where a host thinks they are covered and discovers at claim time that they are not:
- Treating AirCover as insurance. It is a platform program with real limits, not a policy you can enforce. Leaning on it as your only protection is the most common gap of all.
- Buying on premium, not on basis. Two quotes at the same price can pay wildly differently if one is replacement cost and the other actual cash value. The basis matters more than the monthly number.
- Not declaring short-term rental use. A policy written for the wrong occupancy can be voided at claim time. The use has to be disclosed and explicitly covered, not merely unmentioned.
- Ignoring the liability structure. Whether legal-defense costs sit inside or outside the limit, and how high the limit really is, decides how far the coverage goes when it matters most.
- Skipping documentation. No policy pays on an unproven claim. The condition record is the layer that makes every other layer actually pay out.
The through-line is that coverage you assume is not coverage you have. Reading the policy for basis, occupancy, and limits, and keeping a documentation habit underneath all of it, is what turns a premium into a payout.
Keep going
Match the coverage to the exposure, then prove the claim.
Got a question? Here are the answers.
The questions hosts ask about STR insurance providers, answered plainly.
01Is AirCover enough, or do I need separate insurance?
Is AirCover enough, or do I need separate insurance?
AirCover is a platform protection program, not an insurance policy, and it has real gaps: it pays depreciated value, has program-defined limits, and only applies to Airbnb-booked stays. Many hosts add a dedicated policy for replacement-cost coverage, broader liability, and protection on direct bookings, treating AirCover as a secondary layer.
02What is the difference between Proper, Steadily, Safely, and Waivo?
What is the difference between Proper, Steadily, Safely, and Waivo?
Proper and Steadily are property insurance: annual policies that cover the building, contents, and liability, including the business use a home policy excludes. Safely and Waivo work per stay: Safely pairs screening with damage and liability protection, and Waivo provides a damage-protection, deposit-alternative layer. Policies protect the asset; per-stay products protect the booking.
03Does homeowners insurance cover Airbnb hosting?
Does homeowners insurance cover Airbnb hosting?
Usually not. Standard homeowners policies exclude or limit short-term rental business use, so relying on one while hosting can leave a serious gap. A dedicated short-term rental policy is what closes it. Our homeowners-insurance guide covers exactly where the exclusion bites.
04Do these providers pay replacement cost or depreciated value?
Do these providers pay replacement cost or depreciated value?
It depends on the policy, but a key reason hosts buy a dedicated policy is the option of replacement-cost coverage, which pays to replace an item new rather than at its depreciated worth. That is the main money difference versus AirCover, which generally pays actual cash value.
05Can I use a per-stay product and an annual policy together?
Can I use a per-stay product and an annual policy together?
Yes, and many hosts do. An annual policy is the safety net under the whole operation, covering the building and major liability, while a per-stay product adds a booking-level damage or screening layer. They solve different problems, so pairing them is common rather than redundant. Confirm there is no conflicting coverage with each provider.
06Do I still need to document damage if I have insurance?
Do I still need to document damage if I have insurance?
Absolutely. Every insurer and protection product pays on evidence. A dated baseline and verifiable proof of damage are what turn a policy into a paid claim, whether you are filing with AirCover, Proper, Safely, or anyone else. Documentation is the layer underneath all of them.
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Free tools for Airbnb hosts
Airbnb Risk Calculator
Answer 10 questions about your property and operations. Get a detailed breakdown of your estimated annual losses, AirCover rejection probability, and a 3-year projection. Free, no sign-up required.
Calculate your riskAirCover Claim Strength Checker
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Score my claimAirbnb Evidence Checklist Generator
Personalized evidence checklist by platform, host type, and property zones.
Generate my checklistDamage Documentation Score
Score your whole documentation workflow and find the gaps that get claims denied.
Get my scoreGuest Damage Cost Estimator
See the real cost of a damage incident, including the part AirCover never repays.
Estimate my real costVA Incident Report Builder
Turn damage you found after checkout into a clear report the owner can act on.
Build the reportGuest Risk Pre-Screener
Score a booking request before you approve it, from behavioural facts only.
Screen this bookingOwner Monthly Statement Builder
Turn one property's month of numbers into a clean statement for the owner.
Build the statementSize the risk before you buy the policy.
The free Risk Calculator estimates your annual exposure, so you can match the coverage to the real number instead of guessing.
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