The two bases, in one sentence each
Replacement cost value pays what a new equivalent costs today. Actual cash value pays what the damaged item was worth at the moment it was damaged, which is the replacement cost minus depreciation for the life it had already used.
On a five-year-old sofa with a ten-year expected life, those two numbers are roughly double each other. Nothing about the damage changes; only the basis does.
Why platform reimbursement is not RCV
A platform damage programme is designed to restore your position, not to upgrade your furniture, so used goods are generally settled on a depreciated basis. That is standard indemnity practice rather than a quirk of any one platform.
It is also the reason experienced hosts hold a policy behind the programme rather than instead of it. The layers are compared in AirCover versus host insurance, and the practical consequences by item type are in how much AirCover actually pays.
Getting RCV where it matters
If you want new-for-old on contents, it comes from your own policy and it is a specific choice with a premium attached. Check what basis your current cover is written on before an incident, because hosts frequently discover mid-claim that they assumed one and bought the other.
It is worth paying for on a small number of items rather than everything: the expensive, hard-to-source, or business-critical pieces. Specialist policies for short-term rental are compared in short-term rental insurance providers compared.
What this means for how you claim
Since services do not depreciate, a documented repair usually recovers a larger share of your real loss than a replacement that will be written down. Where a professional says repair is reasonable, claim the repair and attach their recommendation.
And keep purchase dates for anything expensive. Age that is documented is assessed; age that is assumed is estimated, usually not in your favour. The full arithmetic sits in actual cash value.
Go deeper
Related guides
Actual cash value
The basis most claims are settled on, and how the deduction works.
ReadAirCover versus host insurance
Why the platform programme was never a substitute for a policy.
ReadSTR insurance providers compared
The specialist policies, and which settlement basis they offer.
ReadGuest Damage Cost Estimator
Replacement cost against likely payout, item by item.
Read